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Event Operations Manager

Full-time

Chicago, IL

20 days ago | Requisition ID: 1074

Winsight is a leading B2B information services company focused on the food and beverage industry, providing insight and market intelligence to business leaders in every channel consumers buy food and beverage – convenience stores, grocery retailing, restaurants and noncommercial foodservice – through media, events, data products, advisory services, and trade shows. 

The National Restaurant Association Show is the largest foodservice event in the Western Hemisphere and the 18th largest tradeshow in the United States attracting 65,000 attendees and 2,300 exhibiting companies from around the world. 

Under the supervision of the Vice President, Event Operations, the Manager, Event Operations will be responsible for the management of the National Restaurant Association Show Meeting rooms, meeting planning functions Show, event transportation, special event operations, and other projects as assigned.

Responsibilities:

  • Manage the meeting room inventory for show management, conference programming and affiliated needs
  • Manage room setup; order AV services; order catering for food and beverage functions, and distribute information to vendors and other stakeholders for the Show
  • Support Association partner meeting room needs
  • Show floor theater operations management
  • Lead for internet/technology needs for the Show
  • Manage meeting management software vendor and lead management of event specifications
  • Manage and coordinate advance planning and oversees special events taking place outside of the convention facility
  • Track revenue and expenses, review and process invoices/billing related to the Show and be responsible for budget adherence
  • Assist with creation of meeting/event RFPs; conduct necessary follow up; create comparison grids; analyze results; make recommendations
  • Management of event transportation
  • Source, negotiate and provide advance planning and onsite support when needed for Shuttle Buses
  • Manage hotel reward programs
  • Manage airline, train, & bus agreement(s)


Knowledge, Skills & Abilities:

  • College degree in business related field preferred
  • 5-8 years of experience in meeting and events environment required
  • CMP or equivalent experience desired
  • Project management experience preferred
  • Strong writing, reading and math skills
  • Computer literate (Excellent knowledge of Excel, Word, Outlook and PowerPoint applications)
  • Ability to learn other computer software programs, and enter and maintain accurate data/information
  • Broad knowledge of meeting and event logistics
  • Basic knowledge of office equipment
  • Ability to maintain confidentiality of work records
  • Strong organizational skills
  • Flexible and resilient
  • Responsiveness to change
  • Problem-solving skills
  • Time management skills
  • Negotiation skills
  • Persuasiveness and assertiveness
  • Strong interpersonal and diplomacy skills
  • Considerable people management skills
  • Demonstrative abilities in collaborative team building and consensus
  • Strong analytical and critical thinking skills
  • Significant communication skills in written and verbal formats; showcases clear and concise manner
  • Ability to work as part of a team and to work independently; a self initiator, versatile and assumes risk with responsibility


Winsight is an Equal Opportunity Employer. Winsight does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business needs.

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